Terms of service

Welcome to Lusivra. These Terms of Service (โ€œTermsโ€) govern your use of our website (www.lusivra.com) and any purchases made through it. By accessing or using our site, you agree to these Terms and our Privacy Policy. Please read them carefully before using our services.


๐Ÿ’™ 1. General Conditions

By using our website or purchasing from Lusivra, you agree to be bound by these Terms. We reserve the right to update or modify them at any time without prior notice. Your continued use of the site after any changes constitutes acceptance of the updated Terms.


๐Ÿ”ท 2. Online Store Terms

You must be at least 18 years old or have parental consent to use our website. You agree not to use our products for any unlawful or unauthorized purpose and not to violate any laws in your jurisdiction. Any breach of these Terms may result in immediate termination of your access to our services.


๐Ÿ’™ 3. Products & Availability

All products and prices are subject to change without notice. We reserve the right to modify, discontinue, or limit the sale of any product at any time. We may refuse or cancel any order that appears fraudulent or unauthorized.

We aim to display product images as accurately as possible, but we cannot guarantee perfect color accuracy across all devices. The Lusivra Cushion is not a medical device and should not replace professional medical advice.


๐ŸŒฟ 4. Billing & Account Information

You agree to provide current, complete, and accurate billing and shipping information for all orders. If your payment is declined or billing details are invalid, we may cancel your order.


๐Ÿ’ซ 5. Accuracy of Information

While we strive to provide accurate and up-to-date information, we are not responsible if information on our site is inaccurate, incomplete, or outdated. All content is provided for general informational purposes and should not be used as the sole basis for decision-making.


๐Ÿ’› 6. Intellectual Property

All content on this website โ€” including text, images, graphics, branding, and design โ€” is the property of Lusivra and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any part of the site without written permission.


๐Ÿ”— 7. Third-Party Links

Our website may contain links to third-party websites. Lusivra is not responsible for the content, privacy policies, or practices of these external sites. Use them at your own discretion.


โš ๏ธ 8. Disclaimer of Warranties & Limitation of Liability

Our products and services are provided โ€œas isโ€ and โ€œas availableโ€ without warranties of any kind. Lusivra shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or products. Individual comfort results may vary.

The Lusivra Cushion is not intended to diagnose, treat, cure, or prevent any medical condition. Always follow your doctorโ€™s recommendations after surgery or injury.


๐Ÿ’™ 9. Indemnification

You agree to indemnify and hold harmless Lusivra, its employees, affiliates, and partners from any claims, damages, or liabilities resulting from your misuse of our products or your breach of these Terms.


๐ŸŒ 10. Governing Law

These Terms are governed by the laws of your local jurisdiction unless otherwise required by applicable regulations. Any disputes shall be resolved through negotiation or arbitration where permitted.


๐Ÿ“ฉ 11. Contact Information

If you have any questions about these Terms of Service, please contact us at: info@lusivra.com