Privacy policy
Welcome to Lusivra. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (www.lusivra.com). By using our website, you agree to the terms outlined below.
💙 1. Information We Collect
We collect personal information to provide and improve our services. This includes your name, email address, phone number, shipping and billing information, and payment details. Payments are processed securely through Shopify Payments, PayPal, or other trusted gateways — we never store your full card details.
We may also collect device information such as IP address, browser type, cookies, and browsing behavior for analytics, security, and personalization.
🔷 2. How We Use Your Information
Your information is used to process and fulfill orders, provide customer support, improve your shopping experience, and send optional marketing updates (only if you opt in). You can unsubscribe anytime through the link in our emails or by contacting us at info@lusivra.com.
💙 3. Sharing Your Information
We only share your personal data when necessary — with Shopify to operate our store, payment processors to complete secure transactions, and shipping carriers to deliver your orders. If required by law or to protect our rights, we may share limited information.
Lusivra never sells or rents your personal data to third parties.
🌿 4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, but doing so may affect certain features of the website.
💫 5. Data Retention
We retain your personal information only as long as necessary to fulfill your order, provide customer support, and meet legal or regulatory requirements.
💛 6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You may also request data portability or withdraw consent for marketing communications. To exercise these rights, contact us at info@lusivra.com.
✨ 7. Security
We use SSL encryption and Shopify’s secure infrastructure to protect your information. While no online service is completely risk-free, we take all reasonable precautions to safeguard your data from unauthorized access, loss, or misuse.
🔄 8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.
📩 9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@lusivra.com.